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O2 in Spain

ianko
Level 1: Joiner
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I have arrived in Spain. I have o2 travel bolt-on. However, I can get no service and emergency calls only.

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madasaf1sh
Level 78: King of Kings
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@ianko

It could be a local network issue

Depending on the phone you have a couple of things to try:

Put your phone into 3G/4G mode if a 5G handset
Also check the time on your phone
Reboot your phone and try and do a manual network search
--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

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madasaf1sh
Level 78: King of Kings
  • 12173 Posts
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  • 3246 Solutions
Registered:
@ianko

It could be a local network issue

Depending on the phone you have a couple of things to try:

Put your phone into 3G/4G mode if a 5G handset
Also check the time on your phone
Reboot your phone and try and do a manual network search
--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 6
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ianko
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Many thanks. Selected a mobile network. and it worked. Can I assume that the network selected will work to O2's TCs & Cs?

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madasaf1sh
Level 78: King of Kings
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@ianko

If you have selected a Spanish Network, then it will work and means it has an agreement with o2.
--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 6
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ianko
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Fantastic. Many thanks for your assistance.

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Cleoriff
Level 94: Supreme
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@ianko  Movistar is the network of choice in Spain. Occasionally if Movistar was having (rare) problems my phone would connect to Vodafone or Orange for short periods of time. 

Veritas Numquam Perit

Girl in a jacket
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