Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No Caller ID

As an O2 customer, is it possible for you I guys to block all future 'No Caller ID' phone calls?

Resolved! Scam calls

I have had 13 calls in the last few days from 020 3986 followed by various numbers. Apart from physically blocking the number each time they call is there a way I can stop all 020 3986 numbers?

LG G7 - Unlock Code

Hi everyone, I've seen a few others with this issue, but no solid solutions as of yet. I've put a new SIM in my mobile (EE) that I had from O2 and I found that my mobile said "Network Locked", so I did the process of inputting my IMEI for a unlatchin...

Resolved! Topping up with a Curve Card

Hi. Does any one know if you can top up using a Curve Card? I use my Curve card everywhere and for all my small purchases - this stops me having to hand my bank details out. The problme i have is that the payment process doesn't seam to like the Curv...

Resolved! giving notice of termination

In the start a chat there is a request for select option and no optins. and i can get no further

Resolved! Mobile phone proof of purchase

I used to be a pay monthly user with O2I have moved away from O2 but i need proof of purchase of my iphone to upload to my mobile insurance portal. The proof needs to be: Proof of ownership could be a purchase receipt, a despatch note or your network...

Resolved! Anybody preordered iPad Pro 2021?

Any news on when O2 are likely to get stock? Apple direct are starting to ship orders placed early on April 30th. I myself put my order in for the 2TB 12.9 model with O2 plus 25GB data and got confirmation at 1:07pm on 30th April (so 7 minutes after ...

Resolved! cancel o2 contract when phone lost for almost 2 months

I need to cancel o2 contract as I am paying for phone that got lost on a trip out, the phone is in my brothers name and the device plan has been payed off, the direct debit has been canceled too but I still pay for bill manually as I realised it does...

Resolved! NO SIGNAL

Absolutely fed up I have no mobile signal at home or work Wi Fi calling works at both locations but no mobile signal so cannot get texts through. Everytime I make an online payment I have to drive for miles to get the authorisation code through ! Why...

Resolved! Sim swap

Hello. I did a sim swap yesterday about 5pm but it still hasn’t gone active so I have no network on either new or old phone.How long does it normally take?

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