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Not using sim cancelled

Titters28
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎09-10-2024 19:15

on ‎09-10-2024 19:15

I cancelled it why am o getting billed when haven’t used sim 

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Enlli
Level 69: Guiding Light
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Registered:

on ‎09-10-2024 19:21

on ‎09-10-2024 19:21

How did you cancel?

If placed in a phone is it still active?

Guide: Cancelling Your Contract 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎09-10-2024 19:21

on ‎09-10-2024 19:21

@Titters28 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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