Solved: Not registered to network

Anonymous · ‎08-11-2017

I've swapped to contract sim today yet since yesterday my phone won't receive calls or send calls saying not registered with network?? I need my phone working as I have 4 disabled children. Not happy!!

Cleoriff · ‎08-11-2017

Hi @Anonymous You need to give customer services a call to help with the problem and check that you have the correct sim and phone settings etc....https://www.o2.co.uk/contactus

Veritas Numquam Perit

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Cleoriff · ‎08-11-2017

Hi @Anonymous You need to give customer services a call to help with the problem and check that you have the correct sim and phone settings etc....https://www.o2.co.uk/contactus

Veritas Numquam Perit

jonsie · ‎08-11-2017

Have you called customer service to activate the sim you received in the post? Your old sim should have been disconnected and your phone number transferred to your new sim card.

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎09-11-2017

Hey @Anonymous how are you getting on with this? Did you speak with customer services about your network issue?

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