New phone & Number

[Anonymous]

This may sound daft question BUT how do I add a new phone to my 02 account?

[jonsie · Accepted solution]

You should be able to link it here : https://accounts.o2.co.uk/transferproducts

[Anonymous]

If you run into any difficulties O2 Customer Services can link accounts too.

[MI5]

Have you had the log in details for your new account?

[Cleoriff]

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@MI5 wrote:
Have you had the log in details for your new account?

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@MI5can I ask what you mean by this? I only ask as I wonder why (if they already have an account), they would need log in details for a new one?

[MI5]

Each account is separate by default and has different log in details.
It's the customers choice if they want to merge them or not.
My 4 accounts all have different email address and/or password but I view them all through my "Master" account as they are merged in there.

[Cleoriff]

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@MI5 wrote:
Each account is separate by default and has different log in details.
It's the customers choice if they want to merge them or not.
My 4 accounts all have different email address and/or password but I view them all through my "Master" account as they are merged in there.

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Blimey...well who knew that? Thanks, I had no idea.

[jonsie]

I posted on the assumption that they already had a My O2 account and could simply link the new one.