New Esim

[KMill14]

I recently changed to a Sim only Tariff and I seem to have Data but I don’t receive texts or calls ?

[jonsie]

This is all we know

eSIM - How to activate  

Maybe call instore with photo ID and revert to a physical sim

O2 and esim are not a good marriage

You need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2