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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237229 Views
  • 2 replies
  • 2 kudos

Mobile data

Why would O2 have turned off my mobile data. I'm presently abroad and have international travel zone bolt on and plenty of data left

Rainbow56 by • Level 1: Joiner
  • 64 Views
  • 2 replies
  • 0 kudos

Why does voicemail work

I am totally frustrated. My voicemail is receiving calls but I cannot call 901 or call out using my phone. I have had it working in Australia this month. But suddenly nothing, apart from contact notifications I have another voicemail. I have got in t...

Phone southern Irish number

I live in Northern Ireland. Past few weeks my phone will not let me ring any number in Southern Ireland

2Rcarlin by • Level 1: Joiner
  • 119 Views
  • 3 replies
  • 0 kudos

Additional line

How do I apply for a additional line for my contract 

Vina1617 by • Level 1: Joiner
  • 77 Views
  • 2 replies
  • 0 kudos

Resolved! Contact

Hi my contract is ending on the 25th November. I am moving over to smarty and have given them my PAC number but I haven’t received my new sim yet.If my contract ends on the 25th, can I use my phone all day up to midnight on the 25th? If my sim hasn’t...

Resolved! VAT Breakdown

HelloHow do I go about getting a VAT breakdown of my bill please

Stuarty06 by • Level 1: Joiner
  • 45 Views
  • 1 replies
  • 0 kudos

Resolved! Lost my sim card

Ive lost my sim card. How do I get a replacement 

AustinP by • Level 1: Joiner
  • 67 Views
  • 1 replies
  • 0 kudos

Resolved! Lost sim

Hi I’ve lost the sim for my number ending in 324 can you bar that sim and send me a new one plz

Gav67 by • Level 1: Joiner
  • 50 Views
  • 1 replies
  • 0 kudos

Resolved! Lost sim

Hi there, I have accidentally lost my sim so now do not have mobile service. How can I get this back along with my original number? Thanks. George.

Transferring contract

Hi, I had a rather unhelpful experience in store today so hoping somebody could please confirm my understanding on the below before I make any decisions. My contract is currently in my Dad’s name as my address was changing when joining O2 and wasn’t ...

ajw5 by • Level 1: Joiner
  • 98 Views
  • 2 replies
  • 0 kudos
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