My 02

[Lisa37]

Hello. I have a contract with yourselves - have done for months now however I can’t access my phone contract with you via my o2 app. It’s stating it’s not available to me on the app. And via the weblink it doesn’t show my phone contract - can you assist with this please 

[Bambino]

@Lisa37 This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

[Breanna]

Were you able to get in touch with O2 about this @Lisa37?