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Moving a number from one contract to another

Anonymous
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Hi, my partners number is on his mums contract. I have my own contract and we'd like to move his number from his mums to mine. How do we go about doing this and is it easy to do? Thanks in advance.
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MI5
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OK, I understand, but it's not possible to do unless you take a new contract on your account for him to use.
This would be best done when his contract is due for renewal to avoid any cancellation charges.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
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The simple answer is no it isn't easy. To move a number from one contract to another would mean the first contract would have to be closed and paid up to free the number. Then both contract holders would need to phone up together to transfer the number from one name to another.

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MI5
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Do you mean adding his number to your account or do you want to completely replace your contract with your partners?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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I just want to move his number to mine so we've got one bill just? Is that do-able?
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Anonymous
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Sorry add his number so there'd be 2 numbers on my bill
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MI5
Level 94: Supreme
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Registered:
OK, I understand, but it's not possible to do unless you take a new contract on your account for him to use.
This would be best done when his contract is due for renewal to avoid any cancellation charges.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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