Monthy Data allowance, cant find usage!

[Anonymous]

Hi, i can not find the amount of data iam using per month the app wont show me says allowance is 0.0Gb and used 0.0Gb and online(my O2) account does not show either, and when i rang O2 the women was very unhelpful and could  not tell me how much i had used or how to correct the sitaution, any ideas??

Dean

[Anonymous]

How much data are you supposed to have each month

[Anonymous]

Its a 500mb on Iphone4 so you can see i need to keep a rough eye on it, i have been using the carphone warehouse app, which is ok but not great, the 02 app shows my calls and texts fine its just the data

[Anonymous]

Does it show it when you log into my o2 on a computer

[Anonymous]

No it shows this:

Total allowance ${dataAllowance.dailyLimit}

You've used ${dataAllowance.used}

Remaining ${dataAllowance.rema

[Anonymous]

I think you will need to contact o2 and ask them to reset your online account as thats clearly not right

[Anonymous]

I have tried ringing and they were no help what so ever they couldnt even tell me how much data i had used to date

[Anonymous · Accepted solution]

May be worth making a complaint about this then: http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref%28user%29:str%28Rel...

[Anonymous]

Think thats what i will have to do then, Thanks Damien

[Anonymous]

Your welcome let us know how you get on