Mis sold

[Cypher09]

Iv been paying £9 a month for insurance that I didn’t want and only just realised when I tried getting my tarif down each month. 
Feel Iv been Mis sold this as I said no to it 

[madasaf1sh · Accepted solution]

@Cypher09 

You will have to prove that you where mis sold the insurance and if it has been on your charges for a while, and have only just noticed it is implied that you have accepted the insurance, as it will have been included on all paper work relating to the tariff and on your monthly bills which its your responsibility to check for accuracy each month. 

I would contact o2 and cancel it, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you cancel it. 

[MI5]

@Cypher09 

You'll need to contact O2 to give 30 days notice to cancel, and you would have agreed to the addition of insurance when you signed your contract, so proving a mis sell will be difficult.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

[Cypher09]

Thank you. I didn’t sign for it as I remember saying I didn’t want it