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JcC
Level 1: Joiner
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Frustratingly I cannot find a way of cancelling a contract that was started with Virgin media that I do not use and never have done, can I cancel please

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Enlli
Level 69: Guiding Light
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To cancel the SIM

Guide: Cancelling Your Contract 

This is a customer to customer Community we can't cancel from here 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

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Enlli
Level 69: Guiding Light
  • 8903 Posts
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  • 1793 Solutions
Registered:

To cancel the SIM

Guide: Cancelling Your Contract 

This is a customer to customer Community we can't cancel from here 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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LCV
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I have the exactly same problem

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MI5
Level 94: Supreme
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@LCV @JcC 

Try contacting O2 for your account details which will enable you ti initiate the cancellation process.

message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

You can also try going in store with suitable forms of photo ID and see if they can find your account details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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