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Leaving o2

Timothy02
Level 1: Joiner
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Hi there, I'm thinking about leaving o2 as I have been offered a 24-month contract by EE at £15.29 per month for 160GB of data. 

 

My current contract with o2 allows me 8GB of data at only a few pounds less per month. 

 

I don't particularly want to leave o2 so I wanted to see if there were any retention-based upgrade tariffs that you could offer me for what I am currently paying? The difference between 8GB and 160GB is obviously huge so it's quite a tempting offer from them.

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MI5
Level 94: Supreme
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@Timothy02 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

Thanks

Guide: Cancelling Your Contract if needed

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152196 Posts
  • 651 Topics
  • 28997 Solutions
Registered:

@Timothy02 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

Thanks

Guide: Cancelling Your Contract if needed

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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This is a Customer to Customer forum so you would need to contact Sales at O2 about that.

you can call them on 0800 081 0255

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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