Solved: Leaving 02 - O2 Community

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Registered: 23-03-2017

I’m thinking of leaving 02 as the price compared to a lot other providers is ridiculous. I can basically get a phone AND more data, just for what I’m paying for my monthly tariff.

my question is: I’m paying monthly for my handset. As this is a separate payment (and credit agreement), can I cancel my monthly tariff/contract, but still continue to pay my handset off monthly? The phone is interest free, so seems pointless to pay out early unless I really have to…

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Registered: 04-01-2009

No you can't do that

To cancel you need to pay off the phone first

Guide: How does O2 Refresh work?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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96020 Posts
612 Topics
7149 Solutions

Registered: 04-01-2009

No you can't do that

To cancel you need to pay off the phone first

Guide: How does O2 Refresh work?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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