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Invoice

Sheena559
Level 1: Joiner
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on ‎03-04-2024 18:19

on ‎03-04-2024 18:19

I would like to know what I'm supposed to have bought as I did not buy anything at all,the invoice  Number is NC49522180

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MI5
Level 94: Supreme
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on ‎03-04-2024 18:26

on ‎03-04-2024 18:26

@Sheena559 

It's probably because you have been moved to the billing system,, but you can check with O2.

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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on ‎03-04-2024 18:26

on ‎03-04-2024 18:26

That range of invoice numbers are generated when some customers are moved to the new billing system and changes have to be made to ensure they pay the same.

If you wish you can contact O2

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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