I want to cancel my order and return / destroy the Sim card.

[PRM]

My name is Peter Mills. I want to cancel my order  and return/destroy the Sim card. The order was arranged on the 17/5/22. This is a pay monthly sim.

I have email this to the complaints area as I was struggling to find how to cancel on the website.

The phone call did not make it clear this was a new phone sim and I struggled to understand what was being said to me.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[madasaf1sh · Accepted solution]

@PRM 

This is not customer services and you need to contact them on 0344 809 0202 to cancel the contract.

Full details are here 

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

[PRM]

deleted

[madasaf1sh]

@PRM 

o2 will not contact you from here...  And this is not Customer Services.

Please remove your mobile number from this post as you are liable for any spam or scams that your number is used for. 

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