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I have been charged for a call I didn't make

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Level 1: Joiner
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on ‎07-05-2020 15:39

on ‎07-05-2020 15:39

Been charged for a call I didn't make
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jonsie
Level 94: Supreme
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on ‎07-05-2020 15:56

on ‎07-05-2020 15:56

Does the call show in your phone logs?

If it doesn't then call customer service

In My O2 you should see the exact time and date the call is recorded

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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