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I don't know when my contract ends

Gjb
Level 1: Joiner
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As a Pay Monthly customer, how do i know when my contract ends

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MI5
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@Gjb 

Look under your tariff details in your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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TallTrees
Level 52: Innovator
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Hello and welcome to the o2 Community Forum

@Gjb 

I don't know what kind of contract you have but if it is only air time then usually it is for a year then after that it continues until you wish to cancel it or change it with O2 customer services.

If you want further confirmation you can contact O2 customer services here:

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
  • 151913 Posts
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  • 28848 Solutions
Registered:

@Gjb 

Look under your tariff details in your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
Level 66: Unequalled
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You can check this on the o2 website, either mobile or PC @Gjb .

Instructions for both are on the link below.

https://community.o2.co.uk/t5/Pay-Monthly/check-end-of-my-contract-date/m-p/1512770#M238150 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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