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How to swap a Pay Monthly SIM to PAYG?

Anonymous
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Hi guys

My brother kindly gave me his old Samsung S4 phone to upgrade my S2 at Christmas.  He left his Pay Monthly SIM in and reset the phone.  I then transferred everything via SwapMySim over to his SIM not realising that the 2 SIMs are totally different (took me days to figure out why I couldn't send texts but could do everything else).


SO I'm now just wanting to get info on whether I can just buy a new PAYG SIM & then do the same process again to transfer my details, or is there anything else I need to know before doing so. in order to keep my same number etc?
Thanks

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Anonymous
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Go instore to your local o2 store & they will sort it for you

View solution in original post

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MI5
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Contract and PAYG sims are different so you need a free PAYG sim from here and do a sim swap again https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/
or pop into any o2 shop.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Go instore to your local o2 store & they will sort it for you

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Anonymous
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Perfect - thanks so much for that - I just wasn't too sure whether there would be any difference for any reason - (not sure why since it's really the same process I suppose) - just that time of year when brain cells go on holiday so wanted to check before doing anything :).

 

Thanks for your patience in answering!!

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MI5
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No worries mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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It really is much quicker to go instore. They give you the correct sim and swap everything over...Mine was done and dusted in 10 minutes...

Veritas Numquam Perit

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jonsie
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The phone settings are stored on the sim hence the need for the correct platform. As said you need a specific P&G sim.

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Anonymous
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Thanks guys - particularly appreciate the info on the Store doing it as I'm disabled & couldn't cope with standing around (or sitting for that matter) for much more than 5-10 mins, so I might indeed take that option as I've a store 2 mins away.

 

Many thanks for all your replies & input - truly appreciated slight_smile

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jonsie
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Bambino
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Just be aware that the sim swap can take up to 24 hours, but it's normally much quicker than that. Usually within the first hour. 

I DO NOT WORK FOR O2



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