Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 252739 Views
  • 2 replies
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Resolved! Texting a non-UK number abroad

So i'm trying to text a number in Ghana (non-UK number) and it charges me approx. 17p per text. Obviously total cost is tallying up, so i was wondering if anyone knows a bolt-on i could use to cover my texts abroad?To clarify, im a pay monthly custom...

Anonymous by Not applicable
  • 2740 Views
  • 6 replies
  • 0 kudos

Resolved! My O2 not reflecting new tariff after refresh upgrade

Good Morning!! After upgrading my phone yesterday from a 3GB to a 30GB tariff (both on Refresh), I expected the new tariff to take effect immediately. (i.e. once the new sim transfer had completed.) However, this is not showing when I log in to MY O2...

O2 Tariff.png O2 Tarriff.png

Resolved! Overpaying contract

Hi guys, I had began a new contract on the 7th December 2014 and when I had agreed to it I was told that I would be receiving student discount and at the store the guru told me she would activate it and that my bill would be reduced.However after mon...

Anonymous by Not applicable
  • 3389 Views
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Resolved! Keeping my number without topping up?

My plan with O2 now is pay & go and I'm currently out of the UK - will I still be able to keep my number if I stop topping up? Is there an "expiry date" or will there ever be an expiry for a pay & go sim?Thanks!

Anonymous by Not applicable
  • 2280 Views
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Should allowance data carry over?

I know this happens now with Bolt On data, and i believe another network allows allowance data to role over (although dont quote me on that), but do you think O2 should let you roll over data for at least the following month? I have a 2GB data packag...

paulbacon by Level 7: Part Timer
  • 3478 Views
  • 9 replies
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Resolved! Texting & Calling a number within that country

Hi all,Brand new to O2 and the Community, please to meet you.I have found lots of advice from this forum but unable to find an answer to my query.I will shortly be going away to UAE and Australia, I would like to call and text friends that live in th...

Anonymous by Not applicable
  • 2489 Views
  • 7 replies
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Resolved! Have I been accepted?

Hiya I'm a bit confused I tried to get a contract for a I pad mini 4 and paid the £9.99 upfront and got all my emails confirming the contract, does this mean I have been accepted or can the contract still be declined? Thanks for any help

Anonymous by Not applicable
  • 5631 Views
  • 12 replies
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Resolved! Termination notice

May I ask, what does termination notice mean exactly? Is it 30 days? I am on a redemption contract via mobiles.co.uk.I was wondering when does it start? Date of placing the PAC request or may be date of using the PAC and moving to a different provide...

xtreem_neo by Level 2: Apprentice
  • 3067 Views
  • 4 replies
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Resolved! Change number

I have an 02 number want to change to an old number used to have and don't know how do that. I need the old number back as the sim got damaged a while ago and asked in shop, they said call ine but that got me nowhere. The number is needed to get back...

Anonymous by Not applicable
  • 4987 Views
  • 14 replies
  • 0 kudos