How to set a spend cap

[Rob22]

Hi, how do I set a spend cap? Currently at 0 but want to accept up to £10

[Cleoriff · Accepted solution]

Hi @Rob22 

You need to contact O2

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help. Guide: Spend Caps & Charge to Mobile on O2 

[AlphaPapa]

O2 make this much harder than it needs to be - shouldn't have to wait on the phone for 15 or 30 minutes or messaging to do a simple thing like this.

[AlphaPapa]

Other networks allow this to be changed on the online account.

[Kode]

If you have been moved to the new billing system, you can set your spend cap from the menu online. Unfortunately if you are on the old billing system, you would have to call or use live chat to change your spend cap.