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Hard Search for fully paid device and rolling contract

Cak3s
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Ok, so I bought a phone through the O2 shop with a rolling 30 day tariff... Found out they had performed a hard credit search, and I don't fully understand why. I paid for the phone in full (so no credit), and got a rolling 30 day tariff (so no contract) O2 will perform a hard search anyway, to make sure you can what? Pay the phone off??? Nope, already paid... Keep up with the contract... Nope... It's rolling... So... Yeah, O2 do it as standard? 

 

What is this nonsense? 

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Enlli
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The ways of O2 are like those of the Almighty, past finding out!

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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@Cak3s 

30 day or 12 months, it's still a contract and you would still be able to run up large monthly bills.

Choose PAYG  to avoid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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Perhaps you are confounding 30-day SIM (contract) with this no-contract (so no credit check) offering, @Cak3s - Pay As You Go: Introducing "Rolling Plans" ?

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Oxonian
Level 37: Blazing a Trail
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@pgn wrote:

Perhaps you are confounding 30-day SIM (contract) with this no-contract (so no credit check) offering, @Cak3s - Pay As You Go: Introducing "Rolling Plans" ?


 

And if you do not want @Cak3s to entrust O2 with your continuous payment method, or if you do not have a bank account, the next step down is :-

 

Big Bundles: Eveything you need to know – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

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MI5
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I've already explained the reason why, which answers the OP's question.

The credit check has been done now so anything else advised is not going to reverse that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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