Esim

[Franksie21]

I am abroad and have got an eSIM. I need to contact someone in the uk via text and have bought a bolt- on to facilitate this. However, I can’t get back to my uk number. Please can you advise?

[Oxonian]

This might be a starting point @Franksie21 :-

eSIM - How to activate  

[Oxonian]

If that does not help you @Franksie21, you need to contact O2. Unfortunately, this is a customer to customer community so we cannot access your account of provide other direct help.

You can message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

The social media team are based in the UK and have a good reputation for solving customer problems. 👍

[MI5]

@Franksie21 

Use WhatsApp, Facebook messenger etc if texts are not working and others have those apps.