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Enquiry about my bills

Dennis-1
Level 1: Joiner
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on ‎04-10-2024 11:03

on ‎04-10-2024 11:03

Hi I’m receiving a bill by email. For a phone number I have cancelled could you please explain why and I have changed my contract for my existing phone number, I believe it’d a sim only contract.

im an original virgin media Costomer and have been changed to O2 I still have the original iPhone from virgin and would like to upgrade, I still have 5months left to pay on my original iPhone 

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MI5
Level 94: Supreme
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on ‎04-10-2024 11:09

on ‎04-10-2024 11:09

@Dennis-1 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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