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E-Top Up Cards - Availability

Anonymous
Not applicable

on ‎12-07-2014 19:27

on ‎12-07-2014 19:27

The page:

http://www.o2.co.uk/topup

 

says that one of the ways to top up is via E-Top Up card. But the card itself is

just out of stock...

I checked several places in Yorkshire inc. O2 stores and it's just unavailable.

So is the information on the above web page relevant?

The advisors on online chat only send a link to a store locator, but they say

they are not in a position to check the availability. So the link is useless....

How lovely!

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Anonymous
Not applicable

‎12-07-2014 19:29 - edited ‎12-07-2014 19:31

‎12-07-2014 19:29 - edited ‎12-07-2014 19:31

You should be able to pick these up from any O2 high street shops , free of charge and then register it to your O2 account.

You could ring ahead to the stores in your area to ensure they have stock.
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MI5
Level 94: Supreme
In response to Anonymous
  • 152368 Posts
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Registered:

on ‎12-07-2014 19:49

on ‎12-07-2014 19:49

I'm sure I've got a few lying around if you get desperate....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎12-07-2014 20:38

on ‎12-07-2014 20:38

I already ordered two E-Top Up cards from Amazon:

 
The pack arrived today. There were 2 SIM cards inside but no E-top up cards. So disappointing!
I would appreciate it very much if you could send me 2 or 3 E-top up cards. They are for my friends.
Thanks in advance.
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Anonymous
Not applicable
In response to Anonymous

‎12-07-2014 20:39 - edited ‎12-07-2014 20:43

‎12-07-2014 20:39 - edited ‎12-07-2014 20:43

I'm sorry but we are ALL Customers here like you.

I'm sure I've a couple hanging around but it's against forum policy to divulge personal info such as postal addresses.

Maybe contacting Amazon to explain the missing e top up cards.

Or follow my suggestion and ring your local O2 shops.

Are the alternative options to top up no use ?
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Anonymous
Not applicable
In response to Anonymous

on ‎12-07-2014 20:44

on ‎12-07-2014 20:44

Well, I spoke to one of O2 managers the other day and she called a number of O2 shops and they said they'd done away with them some time ago. 

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Anonymous
Not applicable
In response to Anonymous

on ‎12-07-2014 20:45

on ‎12-07-2014 20:45

The free O2 sims I've ordered from here have had them in the welcome pack on occasion.

https://www.o2.co.uk/freesim/
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Anonymous
Not applicable
In response to Anonymous

on ‎12-07-2014 20:49

on ‎12-07-2014 20:49

Well, my thread is actually not about SIM cards but about E-top up cards.....

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Anonymous
Not applicable
In response to Anonymous

on ‎12-07-2014 20:51

on ‎12-07-2014 20:51

Yes but as I said the welcome packs the SIM cards come in sometimes have the e top card enclosed too.
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Anonymous
Not applicable
In response to Anonymous

on ‎12-07-2014 21:10

on ‎12-07-2014 21:10

Sometimes in the past.....

But they haven't been in stock for years....

Message 10 of 22
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