Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 Open Questions

As a Siemens employee, I believe we're eligible for the O2 Open discount scheme, but have a question. The lady in the O2 shop mentioned that we got a discount, and said that it is 30%. Looking at the S5, which on a £38/month contract breaks down as £...

Resolved! O2 Open Code

Hi All, When i signed up to another 2 years with the Refresh Tariff the kind lady on the phone mentioned to me about O2 open and how i could get 30% discount off my tarff. She said dont go into an O2 store, just follow the text message directions whi...

Resolved! upgrade phone calls

My contract is up for renewal on 9/7, on the 30/6 I got a phone call claiming to be from O2 about my upcoming renewal, they knew my name and phone details and walked me through upgrading to the S5. I was told the phome would arrive in 7-10 days and t...

Resolved! tariff change

If you change your tariff half way through a 24 mth contract do you have to start a new 24 mth contract

Resolved! wrong bill payment

Hello..my boyfriend tray to make a payment to my o2 acc (100£) 1 week ago.but dosent show me in my acc...maybe hi put a wrong number? Or is o2 faul? On bank acc is show as payment gone thru...what to do next? Thank's

Resolved! keeping my number

I contacted o2 via chat to give them my pac code and told me that the number ill be transfered on the 4th july but that never happened i asked the person i was talking to if there is anything i need to do on the day of the transfer and says you don'y...

Resolved! Keeping old number, 4G & contract renewal

Hi I recently recieved a text from O2 stating that my contract was up for renewal but upon checking the My O2 website found that my contract ended on 26/02/2014, should I have recieved a text five months ago? and also will not renewing for so long af...

Resolved! calling another uk mobile in Tunisia

My nephew has just landed in Tunisia on holiday with his girlfriend. They both have mobiles. He wants to know what prefix code he needs to dial to call her phone. I think its 00 216 followed by her full number, or do you drop the 0? Ian

Resolved! O2 Price Query

Hi,Have O2 increased their prices for call charges since last August? I have been on an O2 Simplicity 10 pay monthly tariff and usually manage to stay within my monthly allowance. However, last month for various reasons I exceeded my allowance by rou...

Resolved! Possibly leaving the country..

Hey guys, So it's looking likely I might be leaving the country in a couple of months for a year.I have 18 months left on my contract, as this decision has come up rather quickly. I understand I can't simply cancel the contract and return the phone, ...

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