Solved: Does your unused credit on sim only carry on to ne...

Anonymous · ‎04-11-2016

Does your unused credit on sim only carry on to next month

MI5 · ‎04-11-2016

Call allowances, ie your free mins will expire after 1 month.
If you are talking about putting cash onto your account to make calls from, ie the money decreases after each call, that never expires and is just used up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎04-11-2016

Yes, credit never expires, it's yours until you use it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Olamilekan · ‎04-11-2016

Your unused credit doesnt get carried over. After your monthly bill gets generated it reset your allowance for the month.

Olamilekan · ‎04-11-2016

@Anonymous You need to clarify if you are on Pay as You go or sim only contract.

Pay as you go, the credit is yours until it is used up unless you have a monthly bundle.

MI5 · ‎04-11-2016

Credit never expires, but allowances do not carry over unless you buy a data bolt on which will then carry over for one month only.
What do you mean? Credit (money) or allowances (calls, texts and data)?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-11-2016

Calls

Anonymous · ‎04-11-2016

Sim only

MI5 · ‎04-11-2016

Call allowances, ie your free mins will expire after 1 month.
If you are talking about putting cash onto your account to make calls from, ie the money decreases after each call, that never expires and is just used up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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