Direct Debit

[Robh3]

I’d love to know why I’m being penalised and harassed about overdue bills, when it’s entirely O2’s fault. 
Because as I posted elsewhere, I’ve now got an overdue bill of £0.00, and still getting service blocks until it’s paid, which won’t be until the beginning of May, as my next bill is not due until the 17th of this month. 

[pgn]

O2's Social Media team can advise, @Robh3 - link below this post has the three ways to reach them. Probably just poor wording in the e-mails, this, but best to check for sure, especially if you are affected by the MyO2 issue preventing you from checking the bills online yourself, @Robh3. Good luck!