Solved: Community Rewards

Rooney · ‎22-01-2023

Hi, i got a community reward of 2.50 for December and another 2.50 for January, but I’ve never received the credits.

MI5 · ‎22-01-2023

No one has yet.

O2 say it's delayed due to the holiday period so I guess O2 are still off with their feet up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎22-01-2023

No one has yet.

O2 say it's delayed due to the holiday period so I guess O2 are still off with their feet up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎22-01-2023

Same here

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Cleoriff · ‎22-01-2023

Same for me. A bit poor that they were told when these were announced and nothing has been done yet. Some people are waiting for October (announced in Nov) rewards and nothing since.

Veritas Numquam Perit

jonsie · ‎22-01-2023

Sadly this is what we now expect and get with O2 these days!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Enlli · ‎22-01-2023

May be coincidence but mine seems to go belly up when I was changed to the new billing system.

Seems O2 have taken on board the Virgin Media culture

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Rooney · ‎22-01-2023

Thanks for replies everyone ❤️

gmarkj · ‎23-01-2023

I'm one of the lucky ones in that the October reward has hit my account, but Nov & Dec are still outstanding...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

pgn · ‎24-01-2023

Ditto here, still nothing for Nov or Dec yet, but I got the Oct reward fine, @Breanna.

Deflation rather than inflation, and an RPI bump for O2 in April or May likely in excess of 14.6% on the horizon... 😱

Links to O2 Social Media Team here

Anonymous · ‎15-02-2023

Hi, have you got your Reward yet? I'm still waiting.

😃

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