Changing tariff and keeping phone and number

[Anonymous]

Is this easy to do?

I suppose when my contrcat is up I give a months notice and tell them which tariff I want to go on, is it as simple as that?

[Anonymous · Accepted solution]

Hi @Anonymous and Welcome to the forum,

You have several options to choose from.

Do nothing and your contract will drop on to a 30 day rolling contract.

Upgrade and choose another phone, suitable tariff and lock yourself into another long term contract.

Ask to go on a sim only tariff.

Ask to go onto a Pay as You Go Tariff.

This change can be achieved by contacting Cs on 202 from your mobile phone or by popping into your most local O2 High-Street Store.

Your mobile number remains yours.

[Anonymous]

Thanks fo that , looking to keep my phone but switch to a better value deal ie there is a sim only deal which offers 1000 mins, unlimited texts and 1 gig of data. This will save me £10 a month over my current 24 month contract.

Hopefully that deal or something similar will be around when I come to the end of my current contrcat.

[Anonymous]

You're very welcome.


As your happy with your current phone then yes a Sim Only deal would be right for you.

I'm sure there will be something to suite your wants and needs when it's time to choose.

If you ever want a handset and do not want to buy one yourself ,then you can ask to be placed on a full blown contract again.

I'm on Payg go go go £15.

150 mins , 1000 texts and 1gb of data.

I'm awaiting the new Payg go go go £20 to give me For £20 a month – 400 mins, 4000 texts and 2Gb of data, with 4G access

[Anonymous]

How long will it take to change from Pay as you Go mobile phone to Pay Monthly SIM only for a smartphone, keeping the same phone number?

[MI5]

In total and if done in store approx 2 days from start to finish including the number transfer.

[Anonymous]

Hi MaggieK,


Depending on if a Credit check is successful too.

[Anonymous]

Thanks