on 13-02-2014 16:08
on 13-02-2014 16:08
I am on O2 Go Go Go and thinking of changing to the Simplicity £11 a month plan. If I do will I loose the money already on my account? I have a £19 balance on it and do not really want to loose it.
Solved! Go to Solution.
13-02-2014 16:55 - edited 13-02-2014 17:15
13-02-2014 16:55 - edited 13-02-2014 17:15
@Anonymous wrote:I am on O2 Go Go Go and thinking of changing to the Simplicity £11 a month plan. If I do will I loose the money already on my account? I have a £19 balance on it and do not really want to loose it.
No you won't lose it, when you transfer your pay and go number to pay monthly your remaining balance will show as a credit on your (usually 2nd) bill. If you are taking out the simplicity contract in store just make sure you take your pay and go sim along with you.
13-02-2014 16:55 - edited 13-02-2014 17:15
13-02-2014 16:55 - edited 13-02-2014 17:15
@Anonymous wrote:I am on O2 Go Go Go and thinking of changing to the Simplicity £11 a month plan. If I do will I loose the money already on my account? I have a £19 balance on it and do not really want to loose it.
No you won't lose it, when you transfer your pay and go number to pay monthly your remaining balance will show as a credit on your (usually 2nd) bill. If you are taking out the simplicity contract in store just make sure you take your pay and go sim along with you.
on 13-02-2014 17:26
Thanks for the info. Will go to the store tomorrow.