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Cannot access o2 account

Gwen1234
Level 1: Joiner
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‎09-12-2024 19:11 - edited ‎09-12-2024 19:13

‎09-12-2024 19:11 - edited ‎09-12-2024 19:13

my number was ported to o2 today. I have no data or reception to receive texts or calls, how am I supposed to use my account? Please help me to use my data, texts and calls.

when I try to access my online account it keeps trying to text me a code but I cannot receive it.

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MI5
Level 94: Supreme
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on ‎09-12-2024 19:17

on ‎09-12-2024 19:17

@Gwen1234 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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