Cancelling my Apple Watch Tariff

[Gdoc111111]

Hi,

I have an Apple Watch, which is out of the rental period, so I am just paying for the data. I don't use the watch and I wish to cancel this.

Your website is impossible to try and work out how to do this, so please can you advise me on how to do this. I fully expect it to be tedious, as any customer service request to o2 always is.

Thaaaaaaanks

[Lavy]

I have the same problem with them, contract expired for 2 years, I notified them 3 times to close it, I complained to them... still active and billed without any response.

[MI5]

Guide: How to find help & contact O2 

[Oxonian]

@Gdoc111111 

@Lavy 

Welcome both of you to this O2 customer to customer community forum. Unfortunately, the nature of this community means that we cannot access your accounts or give you other direct help.

I personally would recommend that you message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

The social media team are based in the UK have a good reputation for solving problems. 👍 

[MI5]

All given already in the link I provided.