Bolt on

[Donald_S]

Just tired to bug a 1gn data bolt on, after pressing submit a message came up saying l bought 100mb that’s not what l selected. Tried again and the same thing happened !!!

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 4445

[TallTrees]

Hi @Donald_S 

Is MYO2 showing your 1g data bolt on?

And have you been charged for it?

Check in your MYO2 

Shows your data allowance / minutes allowance and your text allowance 

Then extras bolt on etc..

You should also have been sent a confirmation usually by email.

If you have difficulties you will need customer services.

[pgn]

Note @Donald_S the MyO2 App seems to show all your bolt-ons; the MyO2 web, for me anyway, shows only 1 of the 4 bolt-ons I see in the app: https://community.o2.co.uk/t5/My-O2/System-360-User-MyO2-quot-Your-Bolt-Ons-quot-view-differs/m-p/16...