Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! new contract

i have yesterday taken up a new contract with o2part of the documents say that i have out of bundle changes reducyion 02 travel.what does this mean?

Make a claim

iPhone has a cracked screen & affected the phones performance. We are insured & want to make a claim. We are unable to make a claim as we have no landline & the o2 device to make contact is not working

Switch up query

I have switched up using my o2 online no problem got the device and happy so far.I have 14 days to return old device which is like new however my partner has asked if she can have the old device as its only 6 months old. What happens if I do not retu...

Leave o2

I would like to leave o2. I would like to cancel my contract . Can u help me with step by step ways to cancel my contract online . Thank you

Calling 0800 numbers in France

We had a breakdown whilst using a hire car in France. Hertz had supplied a (France) 0800 breakdown number to call. However, I found that my O2 phone would not connect to it, regardless of whether we added the country code etc. I also tried calling He...

Ported away but data still active on eSIM

I transferred my number away yesterday which completed around 12 noon but today my eSIM still has data, no calls or texts tho, do I need to cancel it manually? I cannot login to myo2 to check anything

too expensive

i need to lower my monthly sim bill its £31 and i hardly use it and can't afford that much anymore.

Verification code

I have a o2 sim which is faulty have been to the o2 store twice so they can verify my ID was told i will get email with esim however to log in to my account I'm stoll being told I need a code which is getting texted to the broke sim or esim I was nev...

Resolved! Lost Sim abroad

Hi I have lost my Sim in Saudi Arabia. How can I replace a new one?

Resolved! O2 sim which is not used and still O2 company made me defaulter and effecting My credit report

in September 2023 I got Virgin broadband connection along with that I got O2 sim and I return that sim in 14 day return policy and sim got disconnected and but in my credit report it was showing monthly bill not paid and it was showing defaulter and ...

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