on 21-06-2018 15:34
on 21-06-2018 16:33
on 21-06-2018 16:33
@Strawbers Which iPhone do you have now? Did you ever get the connection back on your previous phone? If so, what did you do? Are you able to get to an Apple store and book a genius appointment?
21-06-2018 16:42 - edited 21-06-2018 16:42
21-06-2018 16:42 - edited 21-06-2018 16:42
Here’s the Genius Bar link to make an appointment https://www.apple.com/uk/retail/geniusbar/
on 21-06-2018 17:07
on 21-06-2018 17:54
In my practical experience IOS bluetooth espcially on 7's and ive also heard on 8's can be a bit flakey. I have a 7 plus and it occasionally refuses point blank to stay connected to my car- solution? turn it off leave for 10 minutes turn back on and away we go connected first time and stays connected.
so in the terminology of all our IT engineering friends -Re boot.
Alternatively remove all of the devices from your bluetooth list on your phone ensure you have bluetooth turned on and where appropriate turn on the allow devices to find your phone option and re connect them all as new connections that will porbably sort it for you.
If it doesn't there is of course the possiblity that you haveda faulty 'phone in which case it will need to go to hopsital!
on 22-06-2018 09:52
Hi @Strawbers, and welcome to the Community Please let us know how you get on with this, and make any progress with your phone's bluetooth!
Thanks @Bambino, @Anonymous, @MI5 and @jezza1234 for sharing some advice
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on 24-06-2018 12:45
on 24-06-2018 12:54
on 24-06-2018 12:54