Billing information not correct

[BS1949]

Hello. I recently moved from virgin to 02 and the information about my bill charge is different to what I was quoted when I changed over , could someone contact me to discuss this please as your asking me to make a payment shortly. The data allowance is less and the cost is more than I had with virgin I await your call thank you. [Personal details removed]

[Bambino · Accepted solution]

@BS1949 This is a public forum. Please remove your number.
Go to the down facing arrow above the date and time in your post and click Edit Reply.

This is not O2. This is a customer community. You need to speak to customer service. No one will call you.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
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Press 2 for Everything Else
Press 5 for More Options
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