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Bill query

RachaelCounter
Level 1: Joiner
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This month I have payed for Netflix through my O2 account. I need this refunding and any future payments cancelling. I pay for Netflix through Netflix not O2

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madasaf1sh
Level 78: King of Kings
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@RachaelCounter 

Then you need to speak to Netflix as they have passed the bill to o2 for your access to the Netflix Service.  And get them to make sure it is billed to a payment card and not your o2 account. 

o2 wont refund anything for you. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12129 Posts
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@RachaelCounter 

Then you need to speak to Netflix as they have passed the bill to o2 for your access to the Netflix Service.  And get them to make sure it is billed to a payment card and not your o2 account. 

o2 wont refund anything for you. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@RachaelCounter 

Make sure you cancel in your MyO2 Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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