cancel
Showing results for 
Search instead for 
Did you mean: 

Bill Payment

Lollitta
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Good Morning, I am trying to pay my outstanding bill but I cannot get access to my 02  as it requires a code sent to my mobile number, however, I am not in the country to get the code. How can I pay it?

Message 1 of 2
250 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151802 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Lollitta 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call if needed Guide: A Guide to Skype 

If you set up a direct debit, it will avoid future issues.

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
245 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151802 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Lollitta 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call if needed Guide: A Guide to Skype 

If you set up a direct debit, it will avoid future issues.

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
246 Views