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April 2025 Price Increase

_ah_
Level 1: Joiner
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on ‎08-03-2025 14:12

on ‎08-03-2025 14:12

Hi there,

I received the price increase email on 2 Feb notifying the £1.80 price increase to my sim only contract per month. I'm slightly outside the 30 day window specified in the email, but before being moved to the new contract terms on 9th March, and before the price increase in April. 

 

Would appreciate any advice: where do I stand, and can I disagree to the new terms and leave without penalty? I am in contract until 1.9.25

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MI5
Level 94: Supreme
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on ‎08-03-2025 14:33

on ‎08-03-2025 14:33

@_ah_ 

You need to ask O2 that.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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