Solved: Adding an existing line to family plan

Zoe12 · ‎22-10-2022

I currently have my line and 2 others on my family plan. I took out another line (now 3 lines plus mine) 2 years ago which was not added on to my family plan as I was told it would be. I have persevered with this and the 3rd added line is now up for renewal. What I want to know is can I renew the 3rd line and add it on to my existing family plan or would I have to cancel that contract and open a new one to be able to add it to my family plan?

Thanks in advance for your help

MI5 · ‎22-10-2022

@Zoe12

It's now called multisave https://www.o2.co.uk/multisave

Just add new or upgraded contracts by following the instructions.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-10-2022

@Zoe12

It's now called multisave https://www.o2.co.uk/multisave

Just add new or upgraded contracts by following the instructions.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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