Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

End of contract

My 2 year contract ends shortly. I do not need a new phone, however, I want to keep my mobile number. I only use a very small amount of data/calls/txts each month. What is the best pay as you go options for small usage?

Resolved! Extra charges

Looking through previous months, extra charges were put on but not on the extra charges list, what would they be ..?

Resolved! 650 Deposit + 30 Upfront

Hello,I need to pay 650 pounds as an deposit cost and the plan I chose requires a 30 pounds upfront cost. Do I still have to pay the 30 or just the 650 deposit?

Resolved! Delaying Pay Monthly SIM Activation

Hi.If I order a pay monthly SIM, will it remain unactivated until I install it in my phone? I want to order one now whilst there a good deal on, but my contract with my current provider doesn't expire for another 2 weeks, and I don't want an overlap ...

Resolved! 300 gift card

I'm now on day 90 of my purchase samsung s22 ultra. I made the claim for a gift card 300 but have not received the email yet to activate it. Any advice please as I can't get through on webchat. Thanks all

Resolved! Adding an existing line to family plan

I currently have my line and 2 others on my family plan. I took out another line (now 3 lines plus mine) 2 years ago which was not added on to my family plan as I was told it would be. I have persevered with this and the 3rd added line is now up for ...

Resolved! Airtime plan/device plan

Would I be able to end my airtime plan but keep my device plan going so I can move to another network sim only deal?

Resolved! Billing for Apple Watch

Hi. If I have an existing sim only airtime plan, and i get an Apple watch on a monthly device/air time plan, will the monthly payment be added to my existing account (i.e. will the monthly charge on my bank account go up) or will the Sim plan and the...

Resolved! How to claim galaxy buds 2

I have recently upgraded my sons phone to the S22 plus for his up coming birthday, I got a couple of leaflets in the package 1 was for the Galaxy buds 2 but I don't how to redeem them, I tried to on Samsung website but it was if you purchased the Zfl...

Resolved! Unknown number

Hello. There is different number coming from my phone and different to call me. Please help.

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