on 28-06-2024 12:23
Hi there
i have a new phone sent without new SIM card on Thursday and on Tuesday old sim was not working anymore.
i have called you and you have sent me a new phone to O2 but it does not work
i cannot call or received calls or text with it is impossible for me to contact you and sort it out the problem
thanks
help!
on 28-06-2024 12:42
You need to go in store with photo ID for a new sim.