Activate sim

Corfu671111 · ‎17-04-2024

I lost my phone, but thankfully it was found!! But when I received my new SIM card I put it in and nothing happened, so rang and they said they have activated it there end and to give it a few hours. This was yesterday and it still hasn’t activated!! So no calls or texts. Should I ring again??

MI5 · ‎17-04-2024

@Corfu671111

Contact them again but it can take a while to update on the system.

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Corfu671111 · ‎17-04-2024

Thanks, how long can it take ??

MI5 · ‎17-04-2024

@Corfu671111

Others have reported up to 7 days so keep pestering O2 until it's done.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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