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Activate SIM

Frustrated2
Level 1: Joiner
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on ‎17-04-2020 10:48

on ‎17-04-2020 10:48

I am a new O2 customer and have just received my new SIM card. The on-line activation service is not working at the moment. As I am unable to text SWAP to 20220, because the SIM needs to be activated, presumably I need to do this from my existing network provider. I have done this but nothing is happening and I can't get an answer anywhere else. Can anytbody help please?

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MI5
Level 94: Supreme
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on ‎17-04-2020 10:52

on ‎17-04-2020 10:52

@Frustrated2 

You'll need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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