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A mini guide to doing a Sim Swap on O2

Anonymous
Not applicable

on ‎22-11-2016 01:03 - last edited on ‎08-03-2022 12:32 by

on ‎22-11-2016 01:03 - last edited on ‎08-03-2022 12:32 by

 

Note: please refer to an updated version of this guide in our How-to Guides section, here. slight_smile

 

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Toby
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on ‎22-11-2016 08:38

on ‎22-11-2016 08:38

Lovely job @Anonymous slight_smile

We'll get it into the Knowledge Base asap!

Do feel free to produce any others you think would be useful like this one.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
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• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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Cleoriff
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on ‎22-11-2016 10:47

on ‎22-11-2016 10:47

Good job @Anonymous. Very easy explanation for those who are unaware of the process.

Veritas Numquam Perit

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Anonymous
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on ‎22-11-2016 11:35

on ‎22-11-2016 11:35

Thanks @Toby

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Anonymous
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In response to Cleoriff

on ‎22-11-2016 11:53

on ‎22-11-2016 11:53

Thanks @Cleoriff

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Cairdeas
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on ‎22-11-2016 12:29

on ‎22-11-2016 12:29

great job @Anonymous..very helpful Bow x

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Anonymous
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In response to Cairdeas

on ‎22-11-2016 15:02

on ‎22-11-2016 15:02

Thank you @Cairdeas

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Anonymous
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on ‎29-11-2016 07:42

on ‎29-11-2016 07:42

Hi does doing this swap when you change your tariff mean all data /pics /messages etc from your old sim will be transferred to your new card please? Thank You Tina x
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MI5
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on ‎29-11-2016 08:22

on ‎29-11-2016 08:22

No, only phone number and tariff or credit if PAYG.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎29-11-2016 08:26

on ‎29-11-2016 08:26

There should be nothing stored on the sim or you lose everything
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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