on 19-12-2021 15:20
My network mode is showing 5g/LTE/3g/2g ( auto connect) no sign of 4g . My mobile data speed is abysmal ( wales ) 1.5 my at the most . Are the settings correct . Any help would be greatfully accepted . Phone is S21 5g ( I know I can't get 5g but can get 4g )
Solved! Go to Solution.
on 19-12-2021 16:17
Deselect the 5g option if not available where you are.
If 4g is congested, drop down to 3g and see if it's any better.
Guide: How can I sort out my network issues?
on 19-12-2021 16:17
Deselect the 5g option if not available where you are.
If 4g is congested, drop down to 3g and see if it's any better.
Guide: How can I sort out my network issues?
on 20-12-2021 12:53
LTE = 4G @Steven827
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