4G on my iPad not working.

[Ljoseph14]

Hi my 4G is not connected and l have paid my bill the number for my iPad is xxxxxxxxxxxx

l need my 4G on for work.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[KingAmo]

@Ljoseph14
Hi please this is a public platform full of O2 customer and we can't access your account. I will recommend you edit your post and remove your number from it.

Also concerning the 4G, when did you pay it? It might be that your area must have a connectivity issues, you can check to see how the network is in your area on O2 website.

I hope this helps

[O2Stacey]

Hi @Ljoseph14 

Firstly i would recommend editing your post and removing your mobile number for security reasons. Unfortunately we cannot access any account from the community forum. 

Doucle check your Data is switched on by going to settings-mobile data. It does sometimes help to restart your device. 

If for any reason you've missed a payment and have recently paid your bill it can take up to 24 hours for service to resume. 

Hope this helps 

Stacey