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4G calling has been turned off

djb2
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I received a notification from O2 on my iPhone on Sunday stating that 4G calling has been turned off. I looked for advice on the Internet which advised me to reboot my phone and then head to Settings > Mobile Data > Mobile Data Options > Voice & Data > VoLTE and check that 4G calling is enabled. I have done this but VoLTE is not showing. I have an iPhone 14 Pro Max can anyone advise me how to get VoLTE on to my iPhone?

Many thanks

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MI5
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@djb2 

My iPhone does not mention VoLTE, just wifi calling which is the same thing.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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@djb2 

Check if it is still on in your MyO2. 

wifi on.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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djb2
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Hi

I have already checked that and it says that I do have WiFi and 4G calling but I was just wandering why I don't have VoLTE or does it not show on an iPhone?

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MI5
Level 94: Supreme
  • 149940 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@djb2 

My iPhone does not mention VoLTE, just wifi calling which is the same thing.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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