Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! replacement sim

I need a replacement SIM card with the same number as my old onemwhich fell off a mountain

Resolved! Have I been approved ?

I made an order yesterday, it says I should have been approved in 24 hours but have not had an email saying if I have or have not been. I have recieved 2 emails though 1 with "important" documents and another saying we've recieved your order. You're ...

Resolved! Phone stolen, need a new sim

Hello, Need a new sim as my phone has been stolen. Kind regards, Conner

Resolved! Bill

Why have I been charged a full month's bill just 2 weeks after ordering a new phone?

Resolved! Phone Reception

Spoke to o2 yesterday about the shoddy coverage in Glasgow for my phone. Says it has 4G but is painfully slow. Went through the usual process of resetting things and turning this on and off only to be told that a new SIM card would sort this out. Now...

Resolved! Missing phone

My phone hasn’t arrived I ordered it on Friday!

Resolved! Mysterious bill from O2

I cancelled my contract with O2 a month ago. I moved my number to a different provider. And now I am getting an overdue bill message from O2????? I called the number in the message and I was onhold for 30 minutes. When I try to log in to my O2 accoun...

Resolved! Sim card

Morning everyone . Just a little advice. Ordered a sim Friday received tracking but the number is incorrect. Tried calling support number and all i get is no answer. Long shot i know but how do I find out the correct info so I can see where this is ?...

Resolved! Desperately trying to leave o2

Website says only way is to call 202. But when I do that they put me on hold and then the call drops. This is surely not legal - anyone any suggestions?

Resolved! New order

Hi, I placed and order yesterday and the payment has been taken . Could you confirm when my new phone will delivered . I received an email advising it is being processed

O2

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